Store & Refund Policies

Effective Date: 03/04/2026

All sales are final. Refunds, cancellations, and returns are not available for this product due to the personalization; however, if there is a printing error, please email us at [email protected], including clear pictures of the errors, within 7 days of the trackable shipping receipt/delivery date, and our team will review and offer a refund or remake options. Please do not send custom pickleball paddles back to the address that they shipped from.

Your privacy matters to us and your information is used only for shipping your order or contacting you in the event of a problem. This website uses SSL, which provides a layer of security when you enter your information at checkout. Payments are processed by Paypal or Stripe. 

At Custom Pickleball Paddle, we strive to provide high-quality products and services. However, please be aware of the following warranty policy:

No Warranties

All products and services provided by Custom Pickleball Paddle are sold "as is" and "as available" without any warranties of any kind, either express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Limitations of Liability

Custom Pickleball Paddle does not warrant that:

  • The products or services will meet your specific requirements or expectations.
  • The operation of the Site or any associated services will be uninterrupted, timely, secure, or error-free.
  • Any information obtained from the Site will be accurate or reliable.
  • Any defects in the products or services will be corrected.

Assumption of Risk

By purchasing or using our products or services, you assume all risks associated with their use. We shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our products or services, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.

No Other Representations

No advice or information, whether oral or written, obtained by you from Custom Pickleball Paddle or through our website, shall create any warranty, representation, or guarantee not expressly stated in this policy.

Changes to This Warranty Policy

We reserve the right to modify or update this Warranty Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the products or services after any changes signifies your acceptance of the updated Warranty Policy.

If you have any questions or concerns about this Warranty Policy, please contact us at:

Custom Pickleball Paddle
2210 Bushnell Circle, #301
Highlands Ranch, CO 80129
Email: team@custompickleballpaddle.com